Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Puerto Morelos ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1,005 luxury suites with an expansive water park, multiple dining options, and family-friendly amenities. This 5-star Puerto Morelos hotel features a fitness center, outdoor swimming pools, and a variety of entertainment activities.

Rooms & Amenities

Each room features air conditioning, a flat-screen TV with satellite channels, a safe, and a private bathroom with free toiletries and hairdryer. Selected accommodations also include terraces or private entrances. The luxury suites provide options like swim-out pools or ocean views.

Dining Options

Royalton Splash Riviera Cancun has 12 restaurants and 10 bars, offering diverse culinary experiences from international buffets to specialized dining options. Guests can enjoy a buffet breakfast daily and 24-hour room service is available for in-room dining convenience.

Leisure & Entertainment

The resort includes a water park with ten slides, lazy rivers, and spray grounds, along with sports facilities for billiards and tennis. A supervised kids club offers activities for children, while the Royal Spa provides wellness treatments for relaxation. Entertainment includes live performances in the resort's theater.

Services & Transportation

Royalton Splash Riviera Cancun provides free Wi-Fi throughout the property and a paid airport shuttle service is available, with Cancun International Airport located 8.5 miles away. The on-site convention center caters to business needs, while free self-parking is also offered for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Junior Suite Ocean View

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Max:

2 persons

104 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Puerto Morelos 11.0 km

Airports

Cancun (CUN) 17.1 km

Isla Mujeres (ISJ) 44.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffet!

“The buffet offered a wide array of tasty dishes that catered to everyone's taste. Every meal was a delight!” view full review

Relaxing Pool Area

“The pool area was fantastic with just the right temperature, perfect for unwinding after a long day of exploring.” view full review

Quick Reservations

“I was able to secure a reservation for 12 with ease by tipping the host, making our last-minute gathering a success!” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Bowling
Golf course
Billiard tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Map view

Carretera Federal 307, Puerto Morelos, Mexico, 77580

City landmarks

Bahia Petempich Beach

2.2 km

Petempich Bay

3.2 km

Unnamed Road

The Kay Club

3.4 km

Puerto Morelos National Marine Park

4.2 km

Beach

Snorkeling Adventure

4.9 km

Carr. Cancun - Tulum

Piston Pueblo

5.9 km

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

friendly staff

great location

limited perks

health incident

8.2/10

Great

Rooms

8.0

Location

9.2

Service

6.8

Dining

9.0

William

United States, February 2024

7.8/10

My stay at Royalton was a mix of positives and negatives. The rooms were what you would expect from Royalton - comfortable beds and cleanliness throughout, which was great. However, the service left a lot to be desired as staff denied help when over 50 people were sick at once. The location, though amazing, had a very small Diamond Club level reception and bar that was nicely done. The dining experience was exceptional with creative dishes served in the buffet.

Rooms

8.0

The standard rooms at Royalton were exactly as expected - comfortable beds and cleanliness throughout.

Service

5.0

I was disappointed with the service when over 50 people were sick at once, and the staff denied help.

Location

9.0

The location was amazing, and the small Diamond Club level reception and bar provided a lovely place to relax away from the noise.

Dining

9.0

The dining experience in the buffet was one of the best I've ever had, with creative dishes that were a delight.

Facilities

9.0

The facilities provided were top-notch, enhancing the overall experience of my stay.

Beth

United States, December 2023

9.2/10

My stay at Royalton was truly delightful. The rooms were impeccably clean and the beds were so comfortable; it felt like a dream. The staff went above and beyond to make my stay memorable, always friendly, helpful, and attentive. The location was simply amazing, providing easy access to both Royalton Riviera and Royalton Chic. While the dining experience was one of the best I've had, the buffet offering a wide array of options, especially the delicious salads. The facilities were top-notch, making my stay extra special.

Rooms

9.0

The standard rooms at Royalton were exactly what you'd expect - clean and comfortable beds that made for a cozy stay.

Service

9.0

The staff at Royalton were not only friendly but went above-and-beyond to ensure my comfort and satisfaction throughout my stay.

Location

10.0

The Royalton location was superb, making it convenient to explore nearby attractions and enjoy the beauty of the area.

Dining

9.0

The dining experience was exceptional, with the buffet being one of the best I've experienced, offering a variety of delicious options for every palate.

Facilities

9.0

The facilities at Royalton were impressive, providing everything I needed for a comfortable and enjoyable stay.

Maria

United States, November 2023

7.6/10

My stay at the hotel was pleasant overall. The standard rooms are comfortable and clean, but opting for the Diamond Club level didn't provide all the expected perks as certain facilities like the specialty restaurants, spa, and waterpark were closed. However, the beds were cozy and the rooms well-maintained throughout my visit.

Rooms

7.0

The rooms were exactly what you'd expect in Royalton - comfortable beds and overall cleanliness.

Service

6.0

The service was friendly, helpful, and attentive. However, there was an unfortunate incident where over 50 guests fell ill simultaneously, and the staff, including a person named Omar, didn't handle the situation well.

Location

9.0

The location of the hotel was amazing, close to the beach. The small Diamond Club level reception and bar were nicely done, providing a quiet escape from the noise.

Dining

9.0

The dining experience was excellent, especially the buffet with homemade bread. One of the best I've encountered.

Facilities

7.0

The hotel boasts excellent facilities, but some were unfortunately closed during my stay, affecting the overall experience.

friendly staff

limited perks

Alan

United States, September 2023

8.2/10

The standard rooms at Royalton offer comfortable beds and cleanliness throughout. However, the Diamond Club level may not be worth the extra cost at the moment due to limited perks like closed specialty restaurants, spa, and waterpark after 5pm.

Rooms

8.0

The rooms are what you would expect at Royalton, with comfortable beds and cleanliness throughout.

Service

7.0

Despite a disappointing incident with staff denial, the service generally went above and beyond, offering various amenities such as room service, car hire, housekeeping, and more.

Location

9.0

The location was amazing, with proximity to Royalton Riviera and Royalton Chic. The Diamond Club level reception and bar provided a nice escape from noise, though small.

Dining

9.0

The buffet dining was impressive, with one of the best experiences I've had. The crisp salads were particularly delightful.

Facilities

8.0

The hotel offers a range of facilities and services, ensuring a comfortable stay, though a few amenities may not be available.

Dwight

United States, June 2023

8.6/10

While the standard rooms meet the expectations of Royalton with comfortable beds and cleanliness throughout, currently, upgrading to the Diamond Club level may not be worth it due to limited access to extra perks like closed specialty restaurants, spa, and waterpark. However, the small Diamond Club level reception and bar provide a relaxing escape. The service staff were friendly, helpful, and attentive despite an incident where they didn't promptly address a group sickness. The location is fantastic, with easy access to Royalton Riviera and Royalton Chic. The dining experience stands out among the best, particularly the buffet offering freshly baked croissants. The facilities are well-kept and enjoyable, making it an overall pleasant stay.

Rooms

8.0

The standard rooms were clean and comfortable, offering a cozy retreat after a day of exploring. However, the Diamond Club level amenities were not fully accessible.

Service

8.0

The service staff went above and beyond to ensure a pleasant stay, despite a minor setback where they were slow to address a group sickness incident.

Location

9.0

The location was amazing, providing easy access to nearby Royalton Riviera and Royalton Chic. The Diamond Club level reception and bar offered a serene retreat from the bustling surroundings.

Dining

9.0

The dining experience was exceptional, with a wide array of delicious options, especially the freshly baked croissants that were a delight for breakfast.

Facilities

9.0

The hotel's facilities were pristine and well-maintained, contributing to a comfortable and enjoyable stay.

Delicious dining

Limited Diamond Club benefits